I wasn't happy about the amazon shipping when I ordered direct from the website. All the product instruction were not up to date and there was quite a bit of guesswork required during setup, but we did eventually get it to work. Also the storage space for macros is just too small.

I just purchased one and thought that since it was after 2023 I'd have updated firmware and wouldn't need to open it up to reset it. I was wrong. But once I opened it up, reset it, and flashed the new firmware everything started working great. It's really helped my DAW workflow. The knobs work well and precisely.

Minus one star for setup. Everything else has been pretty great.

I made a purchase of one of their products and within hours they canceled my order, I sent them an email to have an explanation and understand the situation. But they did not give me an explanation.

Good build quality, reasonable delivery time, guides on site are slightly outdated. Works out of box with latest VIA version, if that is all that is needed. Personally flashed in a new QMK driver so that I could change knob behaviour to something more valuable to me (window and tab switching).

Easy to adress, perfect to touch, wonderfully built. Love it

I've been using it for about 2 weeks and so far I'm very happy with it. The build quality is very good, the knobs sometimes don't register a turn if you spin it too fast, but nothing awful. The keys feel nice and are quiter than I expected. It is a little difficult to program some things, but not too bad. I would however appretiate if it had it's own software, but it's not a deal breaker, just use VIA on google. The hardest part is figuring out what to bind the different keys to. Highly recommended.

The pad is great, very pleased with the function and quality. HOWEVER, the lack of out-of-box compatibility should be addressed. The included packaging/pamphlet advertise that it has plug and play compatibility with Via, which is not the case; I was able to figure out how to get it to work after reading a compilation of online forums. I DID have to disassemble the unit and use the manual reset button (the software flashing method did not work). More information on this process from the manufacturer would be incredibly valuable!